Privacy policy
Last Updated: 26/09/2026
1. Introduction
At LYNC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase services, or interact with us online.
By using our website and services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
Full name
Email address
Phone number
Date of birth
Emergency contact details
Health and fitness information you voluntarily provide
Payment and billing information
Website Information
IP address
Browser type
Device information
Pages visited
Website usage data
Cookies and analytics information
3. How We Use Your Information
We use your information to:
Provide personal training services
Deliver online coaching programs
Create personalised exercise and nutrition recommendations
Process payments
Schedule appointments
Respond to enquiries
Send service updates and communications
Improve our website and services
Meet legal and regulatory requirements
4. Health Information
As a fitness business, we may collect health-related information that you choose to provide, including:
Medical history
Injury history
Physical activity levels
Health and fitness goals
This information is used solely to provide safe and effective training services and is treated confidentially.
5. Payment Information
Payments may be processed through secure third-party payment providers. We do not store complete credit card information on our servers.
Please refer to the privacy policies of any payment providers used through our website.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with:
Payment processors
Website hosting providers
Scheduling software providers
Email marketing providers
Professional advisors where legally required
Information is only shared when necessary to provide services or comply with legal obligations.
7. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
While we strive to protect your information, no online transmission or storage method can be guaranteed to be 100% secure.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic.
Cookies help us:
Improve website functionality
Analyse website performance
Personalize user experiences
You may disable cookies through your browser settings, although some website features may not function properly.
9. Marketing Communications
We may send emails regarding:
Fitness services
Coaching updates
Promotions
News and educational content
You may unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
11. Access and Correction of Information
You may request access to the personal information we hold about you and request corrections if information is inaccurate.
To make a request, please contact us using the details below.
12. Retention of Information
We retain personal information only as long as necessary to:
Provide our services
Maintain business records
Meet legal obligations
Resolve disputes
13. Children’s Privacy
Our services are not intended for individuals under the age of 16 without parental or guardian consent.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
LYNC
Email: alyssasmith@lyncnz.com
Phone: 0272139248
Location: Opunake, New Zealand